Privacy Policy

Howard-Dale Electrical Services  (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.

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Information We Collect

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We may collect the following information when you visit our website, request services, submit a contact form, schedule appointments, or communicate with us:

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• Name

• Phone number

• Email address

• Service address

• Billing information

• Project details and service requests

• Communications sent through our website, email, or text messages

 

We may also automatically collect certain information such as:

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• IP address

• Browser type

• Device information

• Website usage and analytics data

How We Use Your Information

 

We use your information to:

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• Provide electrical services and customer support

• Schedule appointments and dispatch technicians

• Prepare estimates and invoices

• Process payments

• Communicate regarding service requests

• Send appointment reminders and service updates

• Improve our website and customer experience

• Comply with legal obligations

 

Text Messaging & SMS Communications

By providing your mobile phone number, you consent to receive service-related text messages from HD Electrical Services, including appointment confirmations, scheduling updates, technician arrival notifications, and customer service communications.

 

Message and data rates may apply.

 

You may opt out of receiving text messages at any time by replying STOP to any SMS message.

 

Information Sharing

 

We do not sell, rent, or trade your personal information.

 

We may share information with trusted third-party service providers that assist us in operating our business, including:

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• Jobber

• Payment processors

• Email and communication providers

• Website hosting providers

• Marketing and advertising platforms

 

These providers are only authorized to use your information as necessary to provide services on our behalf.

 

Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

 

Cookies and Analytics

 

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

 

You may adjust your browser settings to refuse cookies, though some website features may not function properly.

 

Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

 

You may request to:

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• Access your personal information

• Correct inaccurate information

• Request deletion of your information, subject to legal and business requirements

 

To make a request, contact us using the information below.

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Contact Information

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Howard-Dale Electrical Services
3701 Dividend Dr, Suite B1
Garland, TX 75042

Phone: 469.512.3542
Email: info@callhdelectrical.com

Changes to This Policy

 

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.